Delivery Information
Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Custom or special orders may require additional processing time.
Shipping Methods
We offer the following delivery options:
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Standard Shipping – estimated delivery time: 3–7 business days.
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Express Shipping – estimated delivery time: 1–3 business days.
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International Shipping – delivery times vary depending on destination and customs clearance.
Shipping Costs
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Delivery charges are calculated at checkout and depend on the shipping method, destination, and order weight.
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Free shipping is available for orders over [insert amount] (within [your country/region]).
Tracking
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Once your order is shipped, you will receive a confirmation email with a tracking number.
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You can track your shipment through the courier’s website.
Customs, Duties, and Taxes
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International orders may be subject to customs fees, import duties, and local taxes.
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These charges are the responsibility of the customer and vary by country.
Delays
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We are not responsible for delivery delays caused by the courier, weather conditions, or customs procedures.
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If your order is significantly delayed, please contact us, and we will assist in resolving the issue.
Damaged or Lost Packages
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If your order arrives damaged, please notify us within 48 hours with photos of the package and items.
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If your package is lost in transit, we will open an investigation with the courier and provide a replacement or refund.